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Florida Shuttle Transportation Complaint - Poor Customer Service
Florida Shuttle Transportation Complaint

Florida Shuttle Transportation Complaint


Poor Customer Service

I arranged ground transportation from Palm Bay , Fla. to the Orlando airport for Sat. dec. 15th and was confirmed to be picked up at 2:45, my reservation # was 8205 . Fortunately the driver who isn't even employed by Florida Ground Trans. called me and told me she would not be able to pick me up 'til 4:00. When I called customer svc and asked what would happen they said "I guess you're gonna miss your flight!" No compensation or anything for this terrible inconvenience!!
Don't ever use these guys!!!!

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krissy2013 says: (5 years ago)
oh wow thats terrible. I would be pissed of if the same thing happened to me. So far for using Florida shuttle multiple times I have been picked up though the van was kind of late, but no biggies, I never heard a not good words for the customer service.

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