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Florida Shuttle Transportation Support Ticket - Refund

Florida Shuttle Transportation Support Ticket

Refund - 19898

Created By: LaurieR's Picture LaurieR Last Reply: LaurieR's Picture LaurieR
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: General Replies: 0
Product: 19898

Pre-paid for transfer, received written confirmation below, but at time of departure they advised that they WILL NOT provide pick-up in Orlando. It was too late to get to their office before shuttle left. No response to my request for the $83 refund. Left us high and dry.

> Date: Fri, 27 Feb 2015 08:21:48 -0500
> From: reservations@floridashuttletransportation.com
> To: XXX@hotmail.com
> Subject: Re: Travel itinerary information 19898
>

> Hello Ms. XXX,
>

> Thank you for your reservation!
>

> We do apologize. Door to Door service is only available in Orlando.
>

> Your drop off will be at the station that shows in your reservation.
>

> Please let us know when you have any questions.
> Thank you!
>

> Kind regards,
>

> Dora > -----------------------------------------------------------
> > TRAVEL INFORMATION:
> >

> > PASSENGER(S): 1 TRAVEL DATE: 03-25-2015
> >

> > TRIP: Orlando to Vero Beach
> >

> > FARE: $83
> >

> > TRAVEL: One Way
> >

> > DEPARTS: 12:00 PM
> >

> > ARRIVES: 2:00 PM


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